Taking Flight - Caring into the Future
In the past 10 years, the home care cooperative movement has experienced significant growth. Beginning with only five home care cooperatives in 2014, we now have 21 today with six cooperatives incorporated in 2023. Across the country, there are numerous start-up efforts underway, showing the growing interest in this model. We will fuel this momentous at this year's conference by providing training and tools to strengthen the sector and shape its future. The National Home Care Cooperative Conference is one of the highlights of the year for those that believe worker-ownership offers better jobs for caregivers and better care for clients. Under the theme Taking Flight: Caring into the Future, we will gather for the 8th year in Dulles, Virginia. Join us as we explore, discover, and forge new ways to make care work for workers and families.
Hotel
Courtyard Dulles Town Center
45500 Majestic Drive
Dulles, VA 20166
571-434-6400
Conference rate - $159 USD/night plus taxes and fees. The last day to reserve to receive the conference rate is Tuesday, February 13.
Airports:
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Washington Dulles International (IAD), complimentary shuttle available upon request.
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Ronald Reagan Washington National (DCA), no complimentary shuttle.
Venue
National Rural Utilities Cooperative Finance Corporation
20701 Cooperative Way
Dulles, VA 20166
If you are using a GPS and the location does not populate, enter Sterling as the city. CFC is a 10-minute walk from the conference hotel. Cross Atlantic Blvd. at the crosswalk and walk north on Century Blvd. Century Blvd. becomes Cooperative Way at the entrance of the CFC property.
Scholarships
Cooperatives that completed the annual benchmarking survey are eligible for two conference scholarships. Scholarships include registration, travel, hotel (shared accommodations), and a lost wage stipend. Scholarships are available to members, directors, and administrators. Cooperative Development Foundation staff will contact eligible cooperatives to arrange logistics.
Meals
Meals included in the registration fee are:
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Dinner, Tuesday, March 5
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Lunch and Dinner, Wednesday, March 6
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Lunch and Dinner, Thursday, March 7
Assorted beverages and snacks will be provided at CFC.
Breakfast is included in your hotel reservation at the Courtyard Dulles Town Center. Breakfast for the group will be held in Meeting Room A/B. If you are staying on Friday evening, go to the reception desk on Saturday to ask for breakfast.
Tuesday, March 5
5:00 - 8:30pm
Courtyard Marriott Dulles Town Center - Lobby
Registration
Pick up your registration packet in the hotel lobby.
5:00 - 8:30pm
Courtyard Marriott Dulles Town Center - Meeting Room A/B
Welcome Reception and Dinner
Grab a drink in the hotel lobby and attend the welcome dinner in meeting room A/B.
Wednesday, March 6
7:00 - 8:30am
Courtyard Marriott Dulles Town Center - Meeting Room A/B
Breakfast
Join the group for breakfast in meeting room A/B.
8:30 - 5:00pm
CFC - Petersen Foyer
Registration
Pick up your registration packet in the Petersen Foyer.
8:30 - 5:00pm
CFC - Board Room
Complementary Professional Photography
Sign up for complementary headshot or group photos with your co-op.
8:30 - 9:30am
CFC - Petersen
Welcome, Energizer, and Introductions
Mary Griffin, Executive Director, Cooperative Development Foundation
Patrick Brown, Partner, Ventures with Purpose
Conference kick-off with a welcome from the Cooperative Development Foundation, an energizer activity, and introductions.
9:35 - 10:20am
CFC - Petersen
Keynote Address: Stepping into Your Power
Linda Leaks, Co-Founder, Ella Jo Baker Intentional Community Cooperative and Hall of Fame Member
Ajowa Ifateyo, Co-Editor, Grassroots Economic Organizing
We all have power, the power to affect change, the power to improve our lives, and the cooperative model provides a helpful framework in which to claim and exercise that power. Recent Cooperative Hall of Fame inductee Linda Leaks and long-time cooperative partner Ajowa Ifateyo will share their stories and reflections on stepping into their power and leveraging the cooperative model to create long lasting change and impact in their DC communities.
10:20 - 10:35am
CFC - Petersen Foyer
Break
Drinks and snacks available in the foyer.
10:35 - 11:15am
CFC - Petersen
Risk and Reward - Embracing Risk in Your Cooperative
Rachael Tanner, Principal and Co-Founder, Ventures with Purpose
Risk is inherent in every business. The very decision to launch a new business is itself a risk. But without risk there is no reward, and often the greater the risk the greater the reward. So how do you embrace risk in your cooperative? How do you let go of the scarcity mindset in your cooperative and boldly (and smartly) lean into risk? How do you reframe and embrace the prospect of failure? Rachael Tanner, Principal and Co-Founder of Ventures with Purpose will share reflections on her personal journey embracing risk and provide tools to help cooperators embrace risk in their businesses.
11:15 - 11:25am
CFC - Petersen Foyer
Break
Drinks and snacks available in the foyer.
11:25 - 12:15pm
CFC - Petersen
The Ins & Outs of Strategic Business Planning
Jonathan Ward, Lending Director, The Fund for Jobs Worth Owning
Presentation and interactive session on strategic business planning. What is strategic business planning and why is it important? Learn about setting goals for your home care cooperative, and assessing your strategic position. Includes exercises and templates to bring back to your cooperative.
12:15 - 1:15pm
CFC - Petersen
Networking Lunch
Themed networking tables will be available.
1:15 - 2:10pm
CFC - Crossroads
Strategic Decision Making - The Power of Metrics
Iwona Matczuk, Senior Analyst, The ICA Group
In this interactive session participants will learn the importance of metrics in cooperative business management and success. Specific metrics most relevant to home care cooperatives will be reviewed, and participants will gain hands-on experience putting metrics into practice to support cooperative success.
1:15 - 2:10pm
CFC - Petersen
Cooperative Innovations in Caregiver Recruitment
Stephanie Sucasaca, Cooperative Growth Consultant, The ICA Group
Kippi Waters, Peninsula Home Care Cooperative
Travis Collins, Cooperative Care
Terrell Cannon, Home Care Associates of Philadephia
Alisha Ellis, Heartsong Home Care Cooperative
Caregiver recruitment is the biggest topic in home care. While there are many self-proclaimed experts, there is no silver bullet, and no one answer to how to win the recruitment race. In this session, we will take a different approach, gleaning creative ideas, best practices and lessons learned from across the sector. To get our creative juices flowing, we will kick things off hearing from a small selection of invited cooperative leaders who will share their unique approaches to caregiver recruitment.
2:10 - 2:25pm
CFC - Petersen Foyer
Break
Drinks and snacks available in the foyer.
2:30 - 3:20pm
CFC - Petersen
The Business of Care Work
Julia Hutchins, Value-Based Care Consultant
Striking the right balance between your mission and business needs is a common challenge for home care cooperatives. How do you make hard decisions in your business when you really care about the people who will be affected on the other end? Hear from health care industry expert Julia Hutchins and home care cooperative leaders about their lived experiences making difficult but necessary decisions in their cooperatives and the impact it had.
3:20 - 3:35pm
CFC - Petersen Foyer
Break
Drinks and snacks available in the foyer.
3:35 - 4:30pm
CFC - Petersen
Building Member Voice & Power - Growing and Maintaining an Effective Board
Nora Edge, Cooperative Development Specialist, Northwest Cooperative Development Center
What does it mean to have an effective board and how do you build one and then maintain it? How do you engage and empower new members? How do you play to people’s strengths and solve for weaknesses? Building and sustaining an effective board can be challenging in the face of high turnover and annual elections, and having an effective board is the only way to ensure the voice of the membership is heard. In this session seasoned home care cooperative leader and cooperative developer Nora Edge will share her first hand experience and best practices for growing and maintaining a strong Board.
3:35 - 4:30pm
CFC - Crossroads
Leadership Succession - Building Resiliency and Preparing for Change
Allison Curtis, Program Director of Conversions, The ICA Group
Personnel changes in cooperatives are inevitable and sometimes unexpected. In this session, we'll provide participants with actionable tools to help them prepare for the departure of key staff and board members. We'll discuss building resiliency to weather difficult moments of transition and the how-tos of leadership succession planning.
4:35 - 5:15pm
CFC - Petersen
How Do You Have Difficult Conversations?
Brandon Dube, Business Development Co-Leader, CrowdWork
Conflict is a part of life. Not everyone will always agree. When differences of opinion arise or escalate how do you handle it? How can you move through conflict gracefully and grow from it?
5:15 - 5:30pm
CFC - Petersen
Closing
Kirstie Boyette, Associate Director, Cooperative Development Foundation
Evening logistics and what to look forward to for day two.
6:00 - 8:30pm
Marriott Courtyard Dulles Town Center - Meeting Room A/B
Reception and Dinner
Grab a drink in the hotel lobby and have dinner in meeting room A/B.
Thursday, March 7
7:00 - 8:30am
Courtyard Marriott Dulles Town Center - Meeting Room A/B
Breakfast
Join the group for breakfast in meeting room A/B.
8:30 - 3:00pm
CFC - Petersen Foyer
Registration
Pick up your registration packet in the Petersen Foyer.
9:00 - 1:00pm
CFC - Board Room
Complementary Massages
Sign up for a 15-minutes complementary massage brought to you by the Fund for Jobs Worth Owning.
8:30 - 9:00am
CFC - Petersen
Welcome, Activity, and Logistics
Kirstie Boyette, Associate Director, Cooperative Development Foundation
Patrick Brown, Partner, Ventures with Purpose
Morning kick-off with a welcome from the Cooperative Development Foundation, logistics, and an energizing activity.
9:05 - 9:40am
CFC - Petersen
Where We Started, Where We Are, and Where We Are Headed
Dave Hammer, Executive Director, The ICA Group
We'll ground ourselves in the story of home care co-ops through the data. Travel through the lessons of our history and arrive to the present. Together we can create the field. We are more powerful together.
9:45 - 10:45am
CFC - Petersen
Unique Care Services for Your Cooperative
Moderator: Assata Richards, Director, Sankofa Research Institute
Panelists:
Brittany Wagner, HR Manager, Cooperative Care
Kathie Rivas, Executive Director, Heartsong Homecare Cooperative
Susan Rosette, Executive Director, Cardinal Comfort Care Cooperative
Diane Prickett, Executive Director, Minnesota Lifestyle Solutions
In this panel we will hear from cooperative leaders from across the country about unique care services offered by their cooperatives. From the end of life care to errands support, to caregiver outsourcing, cooperatives new and old will gain new inspiration for diversifying their businesses.
10:45 - 11:00am
CFC - Petersen Foyer
Break
Drinks and snacks available in the foyer.
11:00 - 11:50am
CFC - Crossroads
Understanding Respite Care
Lisa Schneider, Executive Director, Respite Care Association of Wisconsin
Building on the previous session, "Unique Care Services for Your Cooperative," this session will explore respite care: what it is, the varying types of support that caregivers and families look for, and how home care cooperatives can prepare to be supportive respite care providers. Additionally, the session will explore national and state level resources that support respite care providers and recipients.
11:00 - 11:50am
CFC - Petersen
Aging Life Care Management™ - A Growing Need and Opportunity for Your Cooperative
Heather Suri, BSN RN CMC, Board Member and Former President, Aging Life Care Association and CEO & Care Manager, Pathways in Aging
Demand for care management is at an all-time high and growing. But what exactly is care management? What services do care managers provide and to whom? How do you become an Aging Life Care Manager™ and how can care management be integrated into your cooperative? Heather Suri BSN RN CMC, CEO of Pathways in Aging, Board Member and former President of the Aging Life Care Association, Mid-Atlantic Chapter, will share her personal and professional knowledge and experience to help you envision and grow a care management practice in your cooperative.
11:50 - 12:00pm
CFC - Atrium
Group Photo
Join us in the atrium for our annual group photo.
12:00 - 1:00pm
CFC - Petersen
Networking Lunch
Themed networking tables will be available.
1:00 - 1:10pm
CFC - Petersen
Energizer
Patrick Brown, Partner, Ventures with Purpose
1:10 - 2:00pm
CFC - Petersen
Leading the Way on Caregiver Job Quality
Emily Dieppa, Vice President of Workforce Innovations, PHI
Fay Strongin, Program Director, Home Care, The ICA Group
PHI’s 5 Pillars of Job Quality provide helpful guidance on caregiver job quality. How can home care co-ops lead the way on job quality, using the co-op model tools that they already have ready in hand.
2:00 - 2:15pm
CFC - Petersen Foyer
Break
Drinks and snacks available in the foyer.
2:15 - 3:10pm
CFC - Petersen
Member Benefits and Member Engagement
Facilitator: Electra Skrzydlewski, Director of Shared Ownership, Metropolitan Consortium of Community Developers
How can we make the cooperative difference in home care real to our new staff and members? What are other co-ops doing to provide benefits to their caregivers, on limited budgets? How can we get more or new members to run for the board? How can we engage our member-caregivers beyond the basic requirements?
In this two part facilitated brainstorming session we will collectively work to answer these common questions. Cooperators will share how they approach member benefits and member engagement at their cooperatives and brainstorm new creative opportunities to enhance benefits and engagement–which are intertwined. We will consider tangible benefits like insurances, emergency loan programs, and bonuses, but also less tangible and equally important benefits like communication, transparency and recognition.
2:15 - 3:10pm
CFC - Crossroads
Member Benefits and Member Engagement
Facilitator: Kristin Forde, Cooperative Development Specialist, University of Wisconsin Center for Cooperatives
How can we make the cooperative difference in home care real to our new staff and members? What are other co-ops doing to provide benefits to their caregivers, on limited budgets? How can we get more or new members to run for the board? How can we engage our member-caregivers beyond the basic requirements?
In this two part facilitated brainstorming session we will collectively work to answer these common questions. Cooperators will share how they approach member benefits and member engagement at their cooperatives and brainstorm new creative opportunities to enhance benefits and engagement–which are intertwined. We will consider tangible benefits like insurances, emergency loan programs, and bonuses, but also less tangible and equally important benefits like communication, transparency and recognition.
2:15 - 3:10pm
CFC - Board Room
The California Home Care Initiative (by invitation only)
Presented by: Ventures with Purpose, Project Managers, and Project Partners
The California Home Care Initiative (CA HCA) is a collaborative project being spearheaded by the Pilipino Workers Center of Southern California (PWCSC) in partnership with the California Domestic Workers Coalition (CDWC), the Democracy at Work Institute (DAWI), the ICA Group, and the National Domestic Workers Alliance (NDWA). The project aims to create a replicable and scalable model for thriving LLC home care cooperatives that can provide high-quality ownership and work opportunities to caregivers in California, including immigrants of all statuses. Attendees of this session will learn about the Prototype Design and hear emerging plans for implementation. Project leaders invite participants to ask questions and share critical feedback to advance the project.
3:10 - 3:25pm
CFC - Petersen Foyer
Break
Drinks and snacks available in the foyer.
3:25 - 3:55pm
CFC - Petersen
Elevate Soft Launch
Katrina Kazda, Vice President of Home Care Innovations, The ICA Group
In this session, attendees will get an update on the development of Elevate Cooperative, the new secondary cooperative for the home care cooperative sector, hear about benefits and supports cooperatives can access today and about forthcoming membership benefits and plans!
4:00 - 4:50pm
CFC - Petersen
Redefining Aging and the Future of Care
Aquilina Soriano Versoza, Executive Director, Pilipino Workers Center
Home care cooperatives have the power to change the narrative on aging and aging supports. In this session you’ll hear inspirational concepts, and then break-out into small groups to envision the future of care in the home care cooperative sector.
4:55 - 5:30pm
CFC - Petersen
Closing
Kirstie Boyette, Associate Director, Cooperative Development Foundation
6:00 - 7:00pm
Marriott Courtyard Dulles Town Center - Meeting Room A/B
Dinner
Grab dinner in meeting room A/B before leaving for the evening activity.
7:00 - 11:00pm
Washington, DC
Washington, DC Monument Tour
The group will take a bus to Washington, DC for a guided tour. The tour includes stops at the U.S. Capitol, White House, World War II Memorial, and the Lincoln Memorial. We will also drive by the Washington Monument, Jefferson Memorial, FDR Memorial, and the MLK Memorial.